Welcome to Dr Cupples, Huey & McCreedy
We plan to use this surgery website to present all our patients with up to date news and information about our practices. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.
Please have a look around the site and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this website, making it a more useful, practical tool for everybody.
Disabled Access is available at both the main and branch surgeries.
The appointment system has changed. Your call will now be triaged. The Doctors have instructed the Receptionist to ask specific questions, please respect this and be honest when speaking to our highly trained staff. We cannot assess your needs without this information and without it, it may take a little longer in waiting for an appointment time.
If you wish to speak to a Doctor about more than one issue please advise the Receptionist in order that more time can be allocated for the call back.
The surgery is currently experiencing a large number of telephone calls on a daily basis and we would ask for your patience when contacting the surgery. If your call is to discuss a routine issue it would be appreciated if you could telephone the Surgery as early as possible. This will assist us to accommodate more patients.
Emergency issues can be telephoned through at any time.
FLU VACCINATION PROGRAMME
Eligible patients will soon receive a letter to attend a drive through clinic on 14th or 21st October 2021. Please ensure to attend.
IMPORTANT UPDATE - COVID-19 (CORONAVIRUS)
The Practice does not issue proof of vaccination. If you are intending to travel within the next 3 months the Department of Health has introduced an automated method for NI Citizens who have received both their Covid-19 vaccinations in Northern Ireland to apply for Covid vaccination certification. The COVIDCertNI App is available to download from Googleplay or Apple app stores.
To help reduce the potential spread of infection, we are advising all patients to phone before coming to the surgery.
When you ring us, our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.
If appropriate, you may receive a call back from a GP or be given other relevant advice.
IF YOU ARE ASKED TO ATTEND THE SURGERY IT WOULD BE APPRECIATED IF YOU WOULD WEAR A FACE COVERING.
If you meet any of the following criteria, please DO NOT ENTER the Surgery.
- Experiencing fever, cough, flu like symptoms or acute respiratory symptoms.
- Contact with anyone experiencing fever, cough, flu like symptoms or acute respiratory in the past 24 hours.
- History of foreign travel in the past 24 days.
- Contact with anyone who has returned from foreign travel within the last 24 days.
If you need urgent medical advice please contact the Surgery on the usual number 028 40662692.
Thank you for your co-operation in this matter.
For more advice or guidance click on the link below
The Surgery telephone lines are closed between 1pm and 2pm daily.
The Practice is continually striving to improve patient services. Please note the following changes.
When you ring to order a repeat prescription you will be asked to leave a message. Please ensure you follow the instructions in order for your repeat prescription to be processed.
When you leave a sample in for testing at the request of the GP you should contact the Surgery after 4.00 pm on the same day to obtain the result.
Health Visitors are no longer available to speak to in the surgery however the health visitor can be contacted at the following centres
Banbridge Health & Social Care Centre - Every Monday 9.30-11.00am
John Mitchell Place Newry Every Monday 9.30-11.00am - Health Visitor Mary Kiley
The Out of Hours Service is for EMERGENCIES ONLY and will not issue repeat prescriptions. In the case of an emergency please contact
The telephone line closes from 1-2 pm daily. In the event of an emergency e.g. collapse, heart attack or stroke, between these hours please telephone 999. In all other emergency situations please contact the Surgery on 028 40620660.
FOLLOW LOUGHBRICKLAND SURGERY ON FACEBOOK. THIS IS FOR INFORMATION PURPOSES ONLY.
Local Pharmacy Services
This is a short video animation about the Pharmacy First service. This service will enable you to have a consultation in a private area with a community pharmacist, receiving advice and treatment for sore throats, colds and flu-like illnesses.
(Site updated 21/09/2021)