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Noticeboard

Welcome to Dr Cupples, Huey & McCreedy

Dr Cupples SurgeryWe plan to use this surgery website to present all our patients with up to date news and information about our practices. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Please have a look around the site and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this website, making it a more useful, practical tool for everybody.

Disabled Access is available at both the main and branch surgeries.

IMPORTANT UPDATE - COVID-19 (CORONAVIRUS)

THE FOLLOWING STATEMENT HAS BEEN PROVIDED BY OUR GP PARTNERS.

To help reduce the potential spread of infection, we are advising all patients to phone before coming to the surgery.

When you ring us, our staff will ask you some questions to determine your condition.  Some of these questions may include if you have a temperature or cough.  These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.

If appropriate, you may receive a call back from a GP or be given other relevant advice. 

If you meet any of the following criteria, please DO NOT ENTER the Surgery.

  • Experiencing fever, cough, flu like symptoms or acute respiratory symptoms.
  • Contact with anyone experiencing fever, cough, flu like symptoms or acute respiratory in the past 24 hours.
  • History of foreign travel in the past 24 days.
  • Contact with anyone who has returned from foreign travel within the last 24 days.

If you need urgent medical advice please contact the Surgery on the usual number 028 40662692.

Thankyou for your co-operation in this matter.

 

For more advice or guidance click on the link below 

https://www.publichealth.hscni.net/news/covid-19-coronavirus

coronavirus advice

 

 

 

 

 

 

The Surgery telephone lines are closed between 1pm and 2pm daily. 

The Practice is continually striving to improve patient services. Please note the following changes.

REPEAT PRESCRIPTIONS

As from 17th January 2020, when you ring to order a repeat prescription you will be asked to leave a message.  Please ensure you follow the instructions in order for your repeat prescription to be processed. 

APPOINTMENTS

As from 3rd February 2020 the appointment system is changing.  Your call will now be triaged.  The Doctors have instructed the Receptionist to ask specific questions, please respect this and be honest when speaking to our highly trained staff. We cannot assess your needs without this information and without it, it may take a little longer in waiting for an appointment time.

We appreciate your patience during this time.

The Surgery will be closed on the following dates -

 8th & 25th May, 13th July,

31st August, 25th & 28th December 2020

Health Visitors are no longer available to speak to at the Baby Clinic in the surgery however a drop in service is available through the following centres

Banbridge Health & Social Care Centre - Every Monday 9.30-11.00am

John Mitchell Place Newry Every Monday 9.30-11.00am - Health Visitor Mary Kiley

 

The Out of Hours Service is for EMERGENCIES ONLY and will not issue repeat prescriptions. In the case of an emergency please contact

02838 399201

The telephone line closes from 1-2 pm daily. In the event of an emergency e.g. collapse, heart attack or stroke, between these hours please telephone 999.  In all other emergency situations please contact the Surgery on 028 40620660.

Local Pharmacy Services

This is a short video animation about the Pharmacy First service. This service will enable you to have a consultation in a private area with a community pharmacist, receiving advice and treatment for sore throats, colds and flu-like illnesses.

(Site updated 18/06/2020)
Order your repeat medicationsCancel your appointmentChange of contact detailsUpdate your clinical record
 
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